ridwan.chendarma.com

Presenter Mouse

June 9th, 2007

Recently I bought a presenter mouse for my notebook. This mouse is from microsoft, product name is Microsoft Wireless Notebook Presenter Mouse 8000. This is great mouse with all of its functionalities. I have been using microsoft pointing devices and keyboard for the past years and I am pretty much happy with their products. Therefore, I am only looking for microsoft mouse when I went to the store. This time I need one for my notebook with presentation capabilities and a built in laser pointer which I think is cool…

Here are some pictures of it…

 
At first I thought I would have a flawless installation, but you will find out later. First, I tried to install using microsoft usb bluetooth transceiver that comes with the mouse. Everything works okay… no problem… mouse functionalities also works good….

But since I have a build in bluetooth transceiver that comes with my notebook, of course I want to use it instead of plugging in a usb doggle everytime I want to use this mouse. My notebook’s build in transceiver uses Toshiba Bluetooth Stack…. When I tried to pair the mouse with the build in transceiver, it detects it as a generic HID mouse. This means most of the other functionalities that comes with this mouse will not function. This is not good….

I tried to contact microsoft support, the rep. said there is nothing they could do on their side since Toshiba Bluetooth Stack is incompatible with this particular mouse. The microsoft rep said that there are some stacks that are not there so that is why it is not compatible. The microsoft rep suggested that I contact my notebook manufacturer and see if they are willing to provide an update to the toshiba bluetooth stack. Also, the mouse works okay with the usb bluetooth transceiver that comes with the mouse. So, next step, I tried to contact Sony Vaio support, and the rep. said …. this particular mouse is NOT compatible with their Toshiba’s Bluetooth Stack. The Sony rep said “toshiba and bluetooth stacks are two different things and they are not the same”…. And I thought ..oh really….isn’t there something called a universal standard? and he said there is nothing they could do on their side to resolve this and highly suggest me to get another mouse … oh maybe get a vaio mouse Since when the rep. becomes a sales … Alright…. forget about the supports, they are not able to help me resolve this issue ….

So answer is No I will not ge another mouse. I still like this presenter mouse from microsoft…. I suspect problem is with the bluetooth stack… If i use microsoft bluetooth stack instead of the one that comes from my notebook’s manufacturer, everything should work fine! … So if you own a notebook that comes with Toshiba Bluetooth Stack and wants a quick fix to this issue, here is how I resolve it …

First, uninstall the toshiba bluetooth stack from add/remove program list… or from run type… appwiz.cpl and enter. Uninstall toshiba bluetooth stack. Then, reboot your notebook. When windows (windows xp with sp2 installed) load up, sony vaio notbook will prompt that there is ‘unknown’ UGX driver. When you try to find the driver, windows xp cannot recognize a correct driver for it …You will have to go to device manager or in run use devmgmt.msc, find ‘UGX’ and update device driver… it will not find a good match and gave up… You will have to show all hardware available and select bluetooth, then ‘Alps USB Bluetooth Adapter” (if there is one in the list) and install the drivers. After restarting windows, the bluetooth adapter will function as normal but with Windows Bluetooth Stack instead of the Toshiba Bluetooth Stack that comes from the manufacturer. All functionalities for this particular mouse will work great with the new Windows Bluetooth Stack…

If you are not able to find the driver hardware for ‘Alps USB Bluetooth Adapter”, then you might have to do this trick. Go to device manager, select ‘UGX’ and go to properties. Under the details tab, select ‘Hardware ID’. Write down the two PnP IDs which go like “Vid\Usb …”. Edit ‘bth.inf’. This file is in %windir%\inf dir. Add two new lines under Sony section. Choose your own name and use the PnP IDs from above. Follow the same format as the other lines and save it then try let windows find the driver again…. It should detect the driver and you will have Microsoft Bluetooth Stack instead of the Toshiba’s

The mouse works great for me now and I am happy with it….. I have other bluetooth devices that connects to the notebook, and pairing them with the new Microsft Bluetooth Stack, all is good….

Filed under: Hardware